Contact Us & Refund/Exchange Policy

By email
Got questions about our products? Contact us at info@rainbowsongs.com

By phone
We’re available during business hours at 416-535-5247. Feel free to leave a message!

By mail
Rainbow Songs Inc
277 Roncesvalles Ave
Toronto, ON CANADA
M6R 2M3

In person
Rainbow Songs operates a brickspace retail shop and music lesson teaching space at 277 Roncesvalles Avenue, in Toronto.

The shop is open Tuesdays and Friday mornings ONLY from 9:30AM to 1PM. These hours may vary over long weekends or the summer. Please call ahead or check our Twitter or Facebook pages to see if we’re open.

If the store hours are not convenient for you, we can also meet by appointment during our administrative office hours — Monday through Friday, 9AM to 4PM. Please phone or email us to set up a meeting.

Refunds & Exchanges

Rainbow Songs is happy to accept returns of items in saleable condition, within 30 days of purchase, for refund or exchange. If purchase has been made by mail order, the item must be mailed back to our store and received, before an exchange or refund will be processed. Contact our customer service team at info@rainbowsongs.com or 416-535-5247 to start a refund for exchange process.